Privacy policy

Effective Date: June 10, 2026

Quogue Flower Shop ("we," "our," or "us") operates the website located at www.quogueflowershop.com (the "Site"). We are committed to protecting your privacy and handling your personal information with care, respect, and transparency. This Privacy Policy describes how we collect, use, and share information when you visit our Site, submit a form, or make a purchase.

1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you browse our Site.

  • Personal Information You Provide: When you fill out a form (such as our wedding and event inquiry form, plant care inquiry form, or contact form) or place an order, we may collect your name, email address, physical address, shipping/delivery address, phone number, and details regarding your event or plant care needs.

  • Payment Information: If you purchase bouquets, subscriptions, or services online, your payment details (such as credit card numbers) are securely collected and processed by our third-party payment processors (e.g., Stripe, PayPal, or Squarespace Payments). We do not store your raw financial information on our servers.

  • Automatically Collected Information: When you access the Site, we automatically collect certain information about your device and interaction with our website through cookies, web beacons, and advanced analytics tools. This includes traffic, usage data, and behavioral patterns provided by our hosting platform, Squarespace, and third-party services like Google Analytics. Automatically collected data may include your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

2. How We Use Your Information

We use the information we collect to fulfill our brand promise of providing a highly tailored, premium experience. Specifically, we use your data to:

  • Process, schedule, and deliver floral arrangements, subscription bouquets, and plant care services.

  • Respond to your event inquiries, consultations, and customer service requests.

  • Communicate with you regarding your orders or services (via email or phone).

  • Improve and optimize our Site layout, photography presentation, and overall user experience using web analytics.

  • Comply with any applicable legal or regulatory obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted service providers necessary to operate our business, including:

  • Squarespace: Our website hosting and e-commerce platform.

  • Payment Gateways: Secure third-party processors handling transaction data.

  • Google LLC: For Google Analytics, which helps us understand how visitors interact with our content and portfolio so we can improve our digital studio experience.

  • Delivery Partners: Courier or delivery personnel processing the physical transit of your orders across the Hamptons.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device—to help our website function efficiently, secure our forms, and analyze web traffic patterns.

We use both first-party cookies (set by Squarespace) and third-party cookies (set by Google Analytics). These cookies allow Google Analytics to recognize your browser and gather anonymous insight into your interactions with the site. You can choose to disable cookies through your browser settings, or opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on. Please note that disabling cookies may impact your ability to use certain features on our Site, such as keeping items in an online shopping cart.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to safeguard your personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. You can opt out of any marketing emails we send by clicking the "unsubscribe" link at the bottom of the email. To make a data request, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date."

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Quogue Flower Shop: 2 Midland St. Quogue, NY 11959

Email: contact@quogueflowershop.com

Phone: (631) 653-0683